Example knowledge
The source behind
the answer
Fictional content for the Archie demonstration. These are example records, not an actual organisation’s policies.
Client onboarding guide
Confirm the agreed scope, assign a project lead and use the onboarding checklist to gather access and project details. Set clear first-week responsibilities and arrange a kickoff with the client.
Project decision note
The team chose a phased rollout to test source quality, gather feedback and resolve access questions before expanding. Start with one workflow and review the results before adding more teams or sources.
Team welcome guide
Read the team handbook, current project brief and decision log. These explain working practices, present priorities and the reasoning behind the team’s approach.